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Living Well Hub

Living Well with Dementia

Your voice, heard.

Support for living well with dementia, with your voice at the heart of it. Tools that help you communicate your choices, care preferences and needs — to the people who are supporting you.

Essential is free. Together is £5.99 per month.

An older woman and her daughter enjoying a family photo album together

Memberships

Three ways to use My Voice Hub

Start free with Essential, add the Together package if you want more support, or arrange an organisational licence for a service or team.

Essential

Free

for the person living with dementia

Free access to tools that support you in communicating your voice, care preferences and needs.

  • Communicate your voice, care preferences and needs.
  • Enable family and carer access, to help ensure your choices and needs are met and listened to.
  • With your consent, carers can access tools and information to help them support you and make sure your choices are communicated with health professionals.
  • Choose to add health care professionals to your account, so they can communicate your choices and needs when you attend appointments.
  • Includes 1 hour use per account/per IP address each day of core My Voice tools.
  • Coaches and health carer planning tools are only available on the Together plan.

This is helpful if dementia is impacting upon your ability to communicate, as it can document your choices and needs from the last point you could communicate effectively.

Together

£5.99

per month

Everything in Essential, plus a range of tools and digital coaches that can support emotional, physical and mental health.

  • Unlimited core My Voice tools.
  • Up to 90 messages a day (3 hrs coaches usage).
  • 30 voice minutes a month.
  • Tools and digital coaches supporting emotional, physical and mental health.
  • Action plans and simple tools to promote living well with dementia.

Organisational Licence

£1,500

per year

An annual licence for health care organisations to offer the Together package with service users and carers.

  • Enables joined up communication, with individuals' consent, to facilitate communication and continuity of care.
  • Supports service users and carers across your organisation.
  • Includes access for up to 100 individuals, who can allocate access to carers and health care professionals.
  • Dementia Hub Organisation Member: up to 55 messages a day (2 hrs usage of coaches and digital support tools) and 15 voice minutes a month.
  • Usage is capped with a fair use policy.
  • Fair usage is applied to the account, not to each user on the account.

Built around your consent

You decide who sees your choices

Family, carers and health professionals only ever see what you choose to share. Access is enabled by the individual, so the person living with dementia stays in control of their own voice at every point.

  • Enable family and carer access whenever you want support with your choices and needs.
  • Carers act with your consent, and use tools and information to help communicate those choices.
  • Add health care professionals to your account so your choices and needs can be communicated at appointments.

What to expect

Every Living Well hub gives you the same kind of support: clear information, practical support and action plans, plus access to live support sessions relevant to the hub you access. You'll also find useful tools and personalised action plans tailored to your needs.

This does not constitute medical guidance but is practical support to support positive action planning.

Ready to get started?

Essential is free for the person living with dementia. Tell us who you are supporting and we'll point you to the right place.